The terms, policies and conditions described below govern the use of ArtPainting. Your use and/or placement of any order constitute your agreement to follow and be bound by these terms stated. We may change the Terms & Conditions, from time to time, without prior notice.

ORDERING
Please note that items in your cart are not secured until you have submitted your order successfully and may sell out during the process.

All payments are required to be made within 30 minutes. Orders will be canceled with or without prior notice if payment is not successfully received during this period. A re-order can be made if the item(s) is still available.

Once your order is submitted, we cannot add or remove items from your order. All sales are final and strictly no cancellations or exchanges are allowed once payment is received.

We reserve the right to refund the full amount to customer if we are not able to deliver the ordered item due to some reason, exp:- defect on garment and it’s the last piece.

All prices are final and non-negotiable.

All payment will be made in terms of Malaysian Ringgit (RM).

Exchange rate will be based on PayPal.

We reserve the right to hold a SALE of items at anytime.

Payment verifications will be made within 24 hours on working days only.

Strictly NO REFUNDS OR EXCHANGES for SALE items.

Strictly NO REFUNDS OR EXCHANGES of items unless due to mistake on our part
(i.e. wrong order received and defective items).

SHIPPING
All orders are packed for delivery by the next business day once payment is received successfully.

In the event that the package is returned to us due to the customer’s error in indicating the incorrect and/or insufficient address, a re-delivery fee would be charged and be payable by the customer.

ArtPainting will ensure that parcels are carefully wrapped and secure before mailing it out.

ArtPainting will not be held responsible or extend any further service for any damaged or loss packages during the delivery caused by Poslaju.

In the event that your order is damaged or lost in the mailing process, please contact us straight away at [email protected].

Strictly no splitting of orders – We will only deliver order to the address stated on your invoice.
Request of delivering order to 2 addresses is not allowed.